In a concerning revelation, the GHS IT system is failing doctors across Cyprus, with a staggering 91% reporting outages, according to a recent survey by the Cyprus Medical Association.
- In a concerning revelation, the GHS IT system is failing doctors across Cyprus, with a staggering 91% reporting outages, according to a recent survey by the Cyprus Medical Association.
Between 30 September and 30 November 2025, the Association conducted a poll of 728 doctors from various specialties. The findings indicate that the system’s unreliability is causing significant disruption to medical practices island-wide.
Many doctors are working overtime as they struggle to manage growing patient lists, with disruptions to the IT system occurring daily or weekly. Outages can last anywhere from one to four hours, leading to appointment delays and a backlog of patients. Approximately 65% of respondents noted that these technical issues prevent them from delivering timely care.
The consequences extend beyond mere inconvenience. An alarming 80% of doctors stated they often have to extend their working hours to address the patient backlog created by these disruptions. More than half of the surveyed physicians, specifically 54%, expressed that the ongoing delays have a serious impact on their ability to perform their duties effectively.
Technical failures have become a common theme, with 82% of respondents reporting issues such as disconnections, errors, and system freezes. Furthermore, 62% indicated that the system operates sluggishly on a regular basis, compounding their frustrations.
Doctors also raised concerns regarding the design of the GHS IT system. A notable 86% described its medical protocols as unclear and overly bureaucratic, resulting in a loss of valuable clinical time. Despite being central to the functionality of the GHS, only 46% of physicians rated the system positively for ease of use. Additionally, just 61% believed it contributes to the quality of services provided.
The Cyprus Medical Association has characterised these findings as indicative of systemic problems within the GHS IT framework. They assert that the frequent malfunctions of this core operating tool jeopardise the delivery of quality, safe healthcare. The Association is calling for an immediate and permanent solution to these pressing issues, emphasising that the integrity of medical care in Cyprus hangs in the balance.
